FAQ
What are the advantages of purchasing my tree from SnowFreshChristmasTrees.com, LLC?
- Freshness - We are Christmas tree farmers, and that allows us to provide you a farm fresh tree. We do not use "drop shippers" to send out trees. Every tree comes to you from our farm. This insures you receive the most fragrant and most beautiful tree. In contrast, most trees purchased from a tree lot have been cut 4 to 6 weeks prior to the date they are sold.
- Quality - Every tree offered by SnowFreshChristmasTrees.com, LLC is graded as a “Grade 1” as specified by the National Christmas Tree Grower Association. This is the highest designation available and is not found at many tree lots.
- Convenience - All of our trees are carefully packaged and delivered directly to the address of your choice. Your tree will be fresh and beautiful, and ready to be the centerpiece of your holiday festivities.
How will the tree/wreath be delivered to my home, and what condition will it be in?
SnowFreshChristmasTrees.com, LLC has selected UPS to be the exclusive provider of home delivery service for our products. Your selection will be delivered to the home or business address of your choice. Wreaths will be carefully packaged in a container slightly larger than the wreath. Trees will be mechanically shaken to remove any loose needles, and will then be wrapped to protect the branches and reduce shipping size. Simply remove the tree from the packaging, and it will spring back to the original shape within several hours.
How long will it take to have the tree delivered once I have placed my order?
All deliveries are provided using standard ground delivery via UPS. If quicker delivery is required, UPS 2nd day air delivery is available as priced by UPS. Pleae contact us for pricing information by calling 1-877-377-4873.
Do you ship trees larger than 9 feet?
Due to their considerable girth and weight, we are unable to ship trees larger than 9 feet tall.
Do you sell 2-5 foot trees?
Trees that have not reached their growth potential are kept here on the farm to continue growing.
Do you ship balled and burlapped trees for planting after Christmas?
Unfortunately, do to their considerable size and weight, we are not able to ship B&B trees. However, we do sell them locally, here at our farm in Michigan.
Are seedlings available?
When we purchase seedlings they are planted each Fall to replace trees that have been harvested. Therefore, we do not have seedlings that we harvest for resale. We suggest contacting your local nature conservatory.
Is it possible to order a tree or wreath and have it delivered to a different address?
We will gladly arrange for delivery of your purchase to any home or business address. We are unable to ship to Post Office boxes, Alaska, Hawaii.
Who grows the trees for SnowFreshChristmasTrees.com, LLC?
All of our trees are grown on our farm in southwest Michigan. This is the only way we can ensure the highest quality trees and wreaths, while allowing us to offer them at a price which is typically much lower than our competitors. Additionally, it allows us to ensure you receive the freshest and healthiest tree possible.
Is my personal information secure when purchasing from Snowfreshchristmastrees.com?
SnowFreshChristmasTrees.com, LLC transactions are protected using 128 bit Secure Socket Layer (SSL) protection. In other words, we have taken the necessary steps to allow you to shop with confidence and know that your purchases are secure.
What if I am not completely satisfied with my purchase?
We are confident that you will be extremely happy with any tree or wreath purchased from SnowFreshChristmasTrees.com, LLC. However, if for some reason there is any kind of problem, we will give you the option of having an replacement product sent to you at no charge, or a complete refund. Reach us at 1-877-377-4873.
